Powering the future of work with MSM
In today's complex business environment, efficiency is paramount. To truly thrive, organisations must break down departmental silos and manage all internal services, from IT and HR, to Facilities and Risk, with the same precision and focus. This is the core of Enterprise Service Management (ESM).
MSM is more than just a tool; it's the unified platform designed to transform how your entire organisation operates. Whatever your requirements might be, we have the technology, the expertise, and the people to make them happen.
Unifying your Services
MSM for IT
Central system for requests, problems, changes, and incidents. Manages IT assets, SLAs and OLAs. This ensures full control of IT assets and facilitates best practice IT service across your organisation.
MSM for HR
Fast and easy web self-service portal for managing requests and approvals, e.g. payroll, training. This is perfect as an HR request management system, streamlining processes from inquiry to approval.
MSM for Shared Services
Secure partitioning with comprehensive auditing and access control features. This is ideal for organisations deploying a shared services approach, guaranteeing secure and audtiable operations.
MSM for Facilities Management
Easy scheduling, management, and allocation of planned maintenance tasks. This is essential for building maintenance and effective management of the organisation's wider estate.
MSM for Estates
Central control of all assets, requests, and logistics across sites. Integration for cross-department dependencies. This allows for the efficient running of estates with a single point of truth for asset risk and current status.
MSM for Risk and Compliance
Central system for control of risk and compliance with granular control and dependency mapping. This creates a proactive environment by illuminating and managing risk across all departments.
The Enterprise Advantage
Choosing MSM means investing in an enterprise-ready solution built for scale and complexity.
Centralised Control
Gain a single view of all services, assets and dependencies, eliminating shadow IT and siloed operations.
Ultimate Flexibility
Our solution is designed to adapt to your unique processes, not the other way around.
Proactive Risk Management
By mapping dependencies, MSM helps you identify and mitigate risks before they impact the business.
Enhanced Employee Experience
Deliver a fast, consistent, and easy-to-use self-service experience across all departments, boosting productivity and satisfaction.
Move beyond departmental constraints. Empower your teams with true Enterprise Service Management.
Stop managing services in silos and start delivering them as a unified enterprise. MSM is the catalyst for greater efficiency, transparency, and control.
Talk to us today for a personalised demonstration and discover how MSM can unify your services, empower your teams, and drive your business forward.
Marval Global Locations:
United Kingdom, Australia, Netherlands, Sweden, South Africa, Canada and Lithuania