Think of it as an app store.
Unlock the full potential of your service management tools with the Marval Integration Platform.
Most platforms offer surface-level connectivity requiring custom code, middleware, and compromise. Marval’s Integration Platform goes deeper, delivering native, enterprise-grade integrations that transform how service providers operate.
With greater functional depth, zero-code deployment, and seamless bridging across cloud and on-premise environments, Marval becomes the intelligent orchestration layer at the heart of your ecosystem.
The Marval Integration Platform
A centralised repository for your integrations, which connects your everyday tools and manages everything in one place.
Integrate your favourite tools and automate mundane tasks so your teams can do the work they love.
Teams Chatbot
A Virtual Agent chatbot and semi-anonymous communication for service desk agents.
Slack
Use Slack messaging in Marval to manage incidents, collaborate on issues, and automate workflows.
SharePoint
Create sites and share documents with your teams. Coming soon.
Google Maps
Leverage Google Maps to map out requests by location.
Azure Devops Quick Search
Easily search for Azure Devops work items in Marval's quick search.
OpenAI
Lookup request descriptions with OpenAI.
Jira
Link Jira tasks to Marval requests.
Twilio
Use text-to-speech phone services directly from Marval.
Marval Projects
Link Marval Projects to Marval requests.
Azure Entra Creation
Automate the creation of user accounts in Azure.
Pushover
Trigger push notifications in your Marval MSM.
StatusPage
Monitoring, alerting, and ChatOps tools to help stay in the loop during each phase of an incident.
Support that never sleeps.
Find your Virtual Agent for a smarter service.
Get requests answered
No more waiting in queues. The virtual agent instantly responds to common service requests 24/7, with precision and speed.
Find forms with ease
Need to log an issue or request access? Just ask. The virtual agent guides users to the right form in seconds, no hunting required.
Get connected to an agent
When human help is needed, the virtual agent takes users to the right support team, offering a fast and friction-free route.
Two-way integration with Teams
Teams has become the go-to communication platform for many organisations, but many integrations fall short, offering only basic functionality that limits productivity. Marval’s Teams integration changes that by enabling seamless communication between agents and customers, allowing requests to be logged directly within Teams without switching tabs or platforms.
This integration, combined with the Marval Virtual Agent for Teams, gives customers direct access to agents, forms, and nearly all the content they’d typically find in the self-service portal, right within Teams. No matter where the conversation begins, Marval ensures the request is captured, tracked, and managed seamlessly across the entire service management system.
Before Marval’s Integration Platform, setting up and maintaining integrations was a time-consuming, fragmented process. Now, everything is centralized, intuitive, and fully supported. We have connected Teams and Twilio in just a few clicks, and the real-time data flow has drastically improved our responsiveness.
Head of Service Delivery, Healthcare Sector
Hear about it from our experts
Depth
Integrations that go beyond basic API calls to deliver context-aware, process-intelligent connectivity.
Speed
Fast deployment without sacrificing security or functionality - we deliver in days.
Simplicity
Code-free doesn't mean feature light. Our platform combines ease of use with enterprise-grade capability.
Pedigree
As original co-authors of ITIL, we don't just connect tools. We understand how service management should work.
Multiple protocol support
Supports various communication protocols ensuring broad compatibility and seamless integration across systems.
Intuitive integration interface
This platform is aligned to your service management platform, making it easy to input integrations and plugins.
Real-time data exchange
Enables immediate data flow between systems, improving responsiveness and reducing manual tasks.
System unification
The platform connect and unifies multiple disparate systems into a cohesive technological ecosystem.
Enhanced automation
Embedded with automation capabilities, helping to streamline workflows and reduce manual intervention.
Scalable future foundation
Designed to scale easily, supporting future integrations across various environments seamlessly.
Discover how the Marval Integration Platform can simplify your service management ecosystem. No code. No hassle. Just seamless integration.
Whether you're integrating Teams for smoother customer conversations, syncing SharePoint for document sharing, or triggering onboarding flows with Entra, it’s all just a few clicks away. And the best part? You don’t need to be technical to make it work. We’ve done the heavy lifting so you can focus on delivering great service.
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Marval Global Locations:
United Kingdom, Australia, Netherlands, Sweden, South Africa, Canada and Lithuania