Service Management for the 99%

Learn how Marval 36 is the radically simple, bottom-up platform that turns every employee into a service hero. Deploy in minutes, empower every department, and pay for results, not complexity.

For decades, service management has been a gated community. It has been locked away in IT departments, guarded by complex ITIL frameworks, and run on software so clunky it requires a six-month certification just to open a ticket.

If you’ve ever used tools like ServiceNow or Jira, you know the feeling: enterprise bloat. These platforms weren’t built for the people using them; they were built for the consultants hired to implement them.

At Marval, we think it’s time for a rebellion. We’re moving away from "the way it's always been done" to Marval 36 – service management for the 99%.

Service management for humans, not consultants

The core of our philosophy is simple: service management should be so easy that every employee becomes a service hero.

When Slack first entered the workplace, it didn’t win because a CIO mandated it from the top down. It won because employees loved using it. It made their lives easier, so they invited their teammates, and the usage spread like wildfire.

We are bringing that same bottom-up idea to service management. Marval 36 is designed to be the "anti-enterprise" tool:

• Radical simplicity: no more endless forms or confusing jargon. If you can send an email, you can resolve a request.

• Speed to value: while our competitors talk about implementation phases that last months, we talk about deployment minutes. You should be up and running before your morning coffee gets cold.

• Transparent pricing: No hidden enterprise tiers or complex user math. We believe great tools should be accessible, costing less than your team’s daily coffee budget.

Breaking out of the IT silo

Service management isn’t just an IT thing. HR handles onboarding, Legal manages contracts, and Facilities fixes the leaky tap. Yet, these departments are often forced to use over-engineered IT tools that don't fit their needs, or worse, are stuck buried in spreadsheets and chaotic email chains.

Marval 36 democratises the process. We have built a platform where HR, Legal, and Finance can set up their own service portals in just a few clicks. By making it trivially easy to loop in colleagues from other departments, we’re breaking down the silos that slow businesses focus down.

Join the movement

The era of Service Management for the few is over. We are building a community-led movement to empower the people who actually do the work.

It’s time to stop fighting your tools and start loving your workflow. Marval 36 isn't just a piece of software; it’s a declaration that service management should be built for humans.

Don't just fix tickets, empower your people. Invite your whole department and see why Marval 36 is the first service tool employees actually love to use. Talk to us.