Teams has become the communication platform of choice for most organisations. This being said, for some reason many teams integrations seem basic and only allow limited functionality to truly maximise your teams productivity.

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Marval has looked to change this by building our teams integration to allow agents and customers to seamlessly communicate and log requests without the need for multiple tabs.

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This integration coupled with the Marval Virtual agent for teams allow your customers to access agents, forms and almost all content they would regularly access through the self service portal.

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wherever the communication starts, Marval can facilitate and track the request throughout the marval system. 

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